Users of the Department of Sant Joan made 88,000 appointment requests online.

– new AIDS clinics in the Albufereta and Garbinet are among the first in percentage of applications online

San Juan, August of 2011- the Department of health Alicante – Sant Joan d ’ Alacant has been 88,000 applications for primary care appointment online until July 31, which is 13 per cent of the total number of appointmentsoutpacing the rate of the previous year, located in 11%.

Centres, the Cabo Huertas has been again that increased number of requests on-line has been received, a total of 14,298 of family medicine and Pediatrics 7.548, resulting in 29% of total citations from this Center, nine points above the figure obtained in the same period of the previous year.

The data show that it is a service used increasingly by more users, who see in the new technologies a very positive way prevents displacement and delays at the health center. In addition, warns the patient when your assigned physician will not pass the query, specifying the name of the replacement; Thus user, if desired, can be programmed and go when its optional ”, said the medical coordinator of this seaside, Mavi Hernandis.

Since the installed program Abucasis, the appointment service had a major promotion in the health area of Cabo Huertas, allocated population is mainly young people that handles very well with this system ”, says Herandis. For this reason, in the auxiliary Office of the Olimpo Street, in the Albufereta, attached to the center of Cabo Huertas, the appointment has already exceeded the average of the Department in the three months that has been open to the public – have been managed by Internet 721 quotes from Pediatrics (26 per cent of the total) and 2.638 family medicine (17%).

The health centres in Sant Joan d ’ Alacant and Pla-Hospital Provincial, with 11.375 11.146 dating respectively, are the following which have accounted for more requests on the Internet. This last Center is attached the auxiliary Office of Garbinet, also opened in may, which has also had an important use of this service, beating the average index of citations on the Internet: 22 per cent in quotes from Pediatrics and 17% in family.

Health 24: appointment without waiting

In order to improve accessibility and reduce waiting times, 24 health of the Ministry of health plan offers users a set of services to request appointment of primary care. With the Internet option, the appointment may also take place by sending an SMS to number 7373, a total of 832 posts in the Department of Sant Joan in so far this year.

On the other hand, have been addressed 1,142 calls from users of the Department of Sant Joan for appointment through the Voice Portal, an automatic service that is available 24 hours, seven days a week at number 901.22.77.22.

Also, the Punt Salut across the Department have joined 673 petitions. It’s electronic terminals which are available at the Centre for those users who do not have Internet access at home. They allow to call and cancel appointments; changing physician or location data; get a SIP number to users of other autonomous communities or learn about health campaigns.