Patients from around the world are not satisfied with their doctors.

-New research from SSI and TRiG Unveils that doctors do not spend enough time with their patients, are not specific and do not respond to your questions

Shelton, Connecticut, July 14, 2011- PRNewswire/new SSI and The Research Intelligence Group (TRiG) studies show that two-thirds of the patients in the world feel lack of respect for their doctors. Unclear communication is the main reason for the dissatisfaction of the patients. Approximately one quarter of the patients in the world complain that their doctors do not respond to your questions, did not involve them in therapeutic decisions and used medical terms without any explanation. This seems to be a direct result that doctors do not spend enough time with patients (44%). Around a third of the patients also believe that doctors show a lack of respect for not being punctual for appointments.

China patients (55%) and Germany (51%) are particularly upset with the limited time they receive from their physicians. Chinese patients are also more likely than respondents in other countries to tell their doctors do not explain the medical terminology.

On the other hand, in Australia (55%), France (48%) and United States.UU. (46%) patients are much more concerned about the lack of timeliness of medical

“”Clearly, people not experiencing the level of service and respect that are seen in other areas in their medical clinics”, said Chris DeAngelis, Vice President of SSI, Strategic Initiatives. “When we look across 23 countries, we see that only 3 out of every 10 patients rate the care they receive from their physicians as excellent – and less than half would recommend their doctors.”

Around the world, the lack of willingness of patients to recommend their doctors is mainly for long periods of waiting (26%). The only exception is China, where the reason number one by which patients would not recommend your doctor is “the lack of medical knowledge” (44%). In fact, more than half of Chinese patients indicate that their doctors need to improve both the instructions given in the monitoring of the care and thoroughness of the tests, areas that only 12% of patients in the United States.UU. and one fifth of patients globally see as problems.

“Although there are serious problems in the doctor-patient relationship in all countries, the respondents Chinese seem more unhappy with their doctors”, commented David Kweskin, senior Vice President of TRiG. “For example, while 43% of Australia patients and nearly a third of the United States.”UU., United Kingdom and Sweden indicate that the care provided by their doctors is excellent, only 8% of Chinese surveyed believe that they have a great care. In addition, 62 per cent of Chinese patients say there is a lack of respect in their doctors compared with 12% of patients in the United States.U.S. “.

“Only a quarter of patients are satisfied with their participation in treatment decisions

SSI and TRiG studies show that only a quarter of patients are satisfied with their participation in treatment decisions. Nearly half of patients from around the world (46%) say that they would be happier if the doctors explained the process of treatment and possible side effects in more detail. In particular, the Chinese participants (72%) are seeking explanations more detailed.

Around the world, “listen to the concerns of patients”, is the second option more selected (37%) when the patient named action which would increase their satisfaction with the decision of the treatment process. Once again, it was a particularly noticeable issue among Chinese respondents (64%). Other key improvements that patients would like to see would be that the doctors were more time discussing options (32 per cent at the global level) and a greater availability of the literature on specific medical conditions (23% globally).

Ideas drawn from two global studies

Ideas about the doctor-patient relationship are taken from two global studies. The first is an online study of TRiG made 22.581 adults in 23 countries – carried out by World Independent Network of Market Research (WIN (TM)), founded by TRiG. The second – designed to delve into the reasons behind the results of TRiG – is a SSI from more than 5,000 U.S. adults online study.UU., United Kingdom, Germany, France, Japan, Australia, China, Singapore and Sweden. SSI offers comprehensive worldwide to support research of the survey via SSI Dynamix Tm, its dynamic sampling platform with their own global panels online, as well as web sites, social media, affiliate partnerships and more.

About SSI

Gathering Survey Sampling International and Opinionology, SSI is the leading global provider of samples, collection of data and analytical data solutions more prominent in the world for research surveys. SSI reaches respondents in 72 countries via the Internet, telephone, mobile and wireless and mixed access offers. Value-added services include consultation of questionnaire design, programming and hosting, processing of data and information in real time. SSI provides service to over 2,000 customers, including the top 50 organizations of research account with 30 offices that provide service to customers around the world.

About The Research Intelligence Group…

TRiG is a leading research firm’s primary market with headquarters in the United States.UU. within the healthcare industry, providing industrial guidelines pair wings pharmaceutical and health companies. In particular, focuses on the relationship between doctors and patients and the compression of the voyage of the patient… including Rx and OTC brands.