More than 100 daily queries are lost in the Hospital of Torrevieja since the patient does not attend their appointment.

– have been sending of message reminder ” in those most in-demand specialties in which not to attend an appointment without notice significantly affects while other patients should expect to be cited

-the Department you want to influence that is the responsibility of all the make efficient use of health resources

Torrevieja, 2013 February.- the Hospital of Torrevieja has concluded in January with a total of 2.845 failures ” in appointments agreed the patient with the medical specialist. This data is 10.24% of the total of specialized consultations carried out during the last month.

All patients who decide not to attend their appointment without prior notice to the Center, that affects the day of losing 100 medical consultations in which the doctor does not see any patient. It is an inefficient use of resources that entails several consequences.

On the one hand, the fact that a patient does not go to your appointment and this Miss, makes that the optional stop seeing more patients that day and therefore, they have to wait longer to be cited. And on the other hand, it makes that the optional day see fewer patients who had scheduled, fact that makes managing your time of inquiry is underutilized.

Therefore the Department of health of Torrevieja wants to influence facing the population of your area of health coverage, the importance of call center when you have the certainty that can not go to the scheduled medical appointment. The fact of notice allows that the Center can schedule the consultation and give an appointment to another patient.

To cancel an appointment scheduled only is required to call the service of admission of the Hospital of Torrevieja, 96-572-1400

since the Hospital of Torrevieja detected the high percentage of patients who do not attend appointments with the doctor, have been conducted measures that have allowed that that percentage has dropped by more than 1.5% over the previous year. Among such measures, has been sending reminder messages in those most in-demand specialties in which not to attend an appointment without notice significantly affects while other patients should expect to be cited.