representatives of the Government of Romania discussed the system of management of the quality of the Health Department of the Bank
have visited the Hospital Universitario de La Ribera, where its operation and the work carried out by its professionals have known.
-the Health Department of the Bank’s paradigm of unique management in Europe, which has shown its validity both for successful assistance by high levels of quality and satisfaction among patients.
-the Department of health the Bank has quality certificates in 14 services and processes.
Alzira, 2011-July Thirty representatives of the National Committee on accreditation of hospitals of the Government of Romania, visited last week the Hospital Universitario de La Ribera, to know its quality management system. The delegation has been accompanied by the managing director of the Institute for accreditation and evaluation of the practical health (Inaceps), dependent of the Ministry of health, Vicente RodrÃguez Benito.
The Romanian Government representatives have been able to follow explanations, on the model Alzira and its quality management system, have made the managing director of the Health Department of the Bank, Manuel MarÃn, and the medical quality and healthcare organization, Thomas Quirós director. alsothey have visited the services of hemodialysis, emergency, hospitalization, radiology and systems of the hospital, where have known in situ operation and the work carried out by its professionals.
As highlighted by Manuel MarÃn, de La Ribera Health Department is paradigm of unique management in Europe, which has shown its validity both for successful assistance by high levels of quality and satisfaction achieved among patients ”.
In this regard, it should be noted that the Health Department of the Bank carries out a strict policy of sanitary quality, where play an important role of information systems for the evaluation of the quality and the involvement of professionals with quality through the Department of health career model ”, said Thomas Quirós.
Thus, in its bid to implement quality criteria in all their care processes, the Health Department of the Bank has certificates of quality ISO 9001 14 services and processes, as the area of biological diagnosis, admission and management of patients, surgical block, er, hemodynamicsExternal consultations, hospitalization, and Radiophysics and radiation protection, among others.
Alongside them, Hospital Universitario de La Ribera also has ISO 14001 certification in the environmental field, which has become, recently, certification UNE-EN 13601 energy management.
Similarly, hemodialysis unit and the health centres in Almussafes, Benifaió and Carlet, have received the certificate of accreditation of quality of Inaceps.
The visit of the representatives of the National Committee on accreditation of hospitals of the Government of Romania, is one further demonstration of the presence of the Health Department of the Bank managements and directorates on health management is constant. In this sense, Hospital Universitario de La Ribera, and the Department health centres receive regular visits by politicians and managers related to the health of other countries. Recently, the Department of health has also received the visit of representatives of the European University of Bruges, of the national health system British, the Ministry of health of Singapore and the school of business, IE Business School.
Model Alzira
The Alzira model of public-private partnership driven by the Generalitat Valenciana, has established itself as a mode of integrated health, agile, efficient and effective management, focused on the needs of citizens and in which the practitioner acquires a maximum ownership role. This has resulted in excellent medical results with high levels of satisfaction of users.
The positive experience has become the model paradigm in a new form of health that is being introduced with the construction of other facilities and management is also being studied with interest by national and international bodies and institutions.
In the Valencian Community, the hospitals of La Ribera, Torrevieja, Denia, Manises and Vinalopó, in the Madrid community hospitals of Valdemoro, future centres of Torrejón, Móstoles and Collado Villalba, and the Central clinical laboratory, are managed under the formula of an administrative concession, by which the public administrationIt pays the concessionaire an annual amount for each of the inhabitants of the area of health to be cared for. Control of health provision is funded by the Administration and the initial investment and provision of material and human resources, as well as the financial risk is transferred to the concessionary companies.
