Taught by business administrator and business consultant, Fernando Schiavetto, aims to offer training to healthcare professionals a complete view of the strategic planning of services geared to the dental practice, with analysis of consumer behavior and the relationship with the market.
- Understanding Programming services, consumers and markets
- main elements of the strategic planning of services
- Managing the service delivery process by implementing
service strategies
> information/Data: of 20 April to May 11, 2011/> : of 08:30 to 12:30/ > two tranches of Investment: 140,00
www.cetao.com.br/>
