The Infanta Leonor Community Hospital gets three ISO quality certifications.

Madrid, November 2011- El Hospital Universitario Infanta Leonor, situated in Vallecas, and belonging to the public health network in the community of Madrid, has recently obtained two certifications of quality according to the standard UNE – EN ISO 9001: 2008 for pharmacy, hemodialysis and the unit of intensive care (ICU).

Health Minister Javier Fernández-Lasquetty presided the past Friday 11 at the awards ceremony, which was attended by the Manager of the hospital, Carmen Pantoja, and Ignacio Olalquiaga, director of the Spanish Association for standardisation and certification (AENOR) in Madrid, the certification authority.

These three certifications guarantee management system developed and implemented by such sections or units is carried out in accordance with requirements of quality, efficiency, safety and continuous improvement, both in what it refers to working procedures, as human and material resources, patient satisfaction and compliance with the applicable legal and regulatory requirements, among other indicators.

It should be recalled that the Hospital Infanta Leonor already obtained in 2009 certification of quality according to the standard UNE – EN ISO 9.001: 2008 for cataract surgery. Precisely, this public hospital Madrid opts in 2012 to revalidate the quality certification of such surgical process, after having successfully passed the first two years of follow-up since its initial extraction.

Activity of the pharmacy service

One of the three certifications of ISO quality refers to the activity developed by the pharmacy service. Specifically, the accreditation encompasses the activities of acquisition and storage of drugs; drug development (master, prepared Officinal formulae, parenteral nutrition, intravenous mixtures and cytotoxic); unit-dose packaging, delivery and hospital-acquired distribution of drugs; farmacoterapéutica attention to patient; and the management of drugs in clinical research.

During 2010, the pharmacy of the University Hospital Infanta Leonor developed 8.355 mixtures of medicines cytotoxic for a total of 559 patients affected by oncohematological diseases, as well as 163 intravenous nutrient mixtures for infants 23 patients with diverse pathology in the sterile area. In the same period, he attended a total of 653 outpatients, and managed the system of distribution of medicines in-hospital, totally automated and made up 15 points of dispensing installed in hospitalization, emergency room and ICU units.

This automated delivery system is controlled by the pharmacy service, both the daily replacement of medicines and their adaptation to the healthcare activity. The need that all medications included in these dispensers are completely identified required repackaging in unit doses totalling 138.202 pharmaceutical forms of various drugs last year.

Haemodiafiltration online

For its part, the activity of hemodialysis developed by Hospital Universitario Infanta Leonor during 2010 materialized in the realization of more than 9,100 session of hemodialysis and 70 patients. In the same period, another seven patients underwent peritoneal dialysis, in its various forms.

One-third of patients undergoing hemodialysis in this Centre Hospitalier de Vallecas benefit from the so-called haemodiafiltration online technical that improves the quality of life of patients and provides clinical advantages over conventional hemodialysis, but is only indicated in people with a certain clinical profile and good vascular access. In addition, clinical monitoring of patients and the hemodialysis are managed using an innovative software application (MSDS), whose piloting at the global level has developed in this hospital Madrid.

More than 500 income at the UCI

Finally, care intensive (UCI) of the Hospital Universitario Infanta Leonor unit is versatile and is intended for adult patients. A total of 507 patients, with an average of 4.5 days stay passed through their eight beds throughout the year 2010.

Survival between those sick rate reached 91%, despite present a high level of severity, since 48 per cent pointed out artificial respiration; 37%, support cardiovascular; and 11.4 per cent, techniques from continuous dialysis.

The ICU at this Madrid public hospital is highly committed to the quality of patient care. Proof of this is his participation in the projects ‘ bacteremia Zero ’ and ‘ pneumonia Zero ’, sponsored by who and the Ministry of health, the Health Ministry of the community of Madrid and the Spanish society of intensive care medicine, critique and units coronary.

in addition, the satisfaction survey to patients and their families is carried out continuously casts always higher rates to 90 per cent satisfaction with treatment, information and the assistance received in this unit of the Hospital Universitario Infanta Leonor.